ADA Compliance

ADA Compliance

At The Bikini Shoppe, we’re passionate about creating an enjoyable and inclusive online experience for everyone. We believe that every customer, regardless of ability, should be able to access the styles and services we offer without barriers.

If you’re having difficulty viewing or navigating the content on our website, or if there’s a feature, section, or functionality that isn’t working as it should, we’d love to hear from you! You can reach our friendly Customer Service team at (858) 488-8967 or email us at contact@thebikinishoppe.com with “Accessibility Feedback” in the subject line. Please provide details about the specific issue or any suggestions for how we can improve.

We take all feedback seriously and aim to address accessibility concerns promptly. Here’s how we handle your feedback:

  • We’ll respond to your message within 3 business days to let you know we’ve received it and are working on a solution.
  • We’ll strive to implement a resolution or provide updates within 5 business days wherever possible.

Your input is invaluable in helping us make The Bikini Shoppe better for everyone.

Our Commitment to Accessibility

Our website is designed to follow the Web Content Accessibility Guidelines (WCAG), which are international standards for making digital content more accessible for people with disabilities. Specifically, we work toward compliance with WCAG 2.1 Level AA standards, ensuring features like screen reader compatibility, keyboard navigation, and sufficient color contrast are prioritized.

We’re continuously learning and improving, and we conduct regular audits to identify and address any accessibility barriers. Our most recent audit was completed in October 12, 2024, and we plan ongoing updates to ensure we meet and exceed accessibility standards.

While we do our best to ensure all content is accessible, we also rely on third-party vendors for some digital elements. Although we don’t control their content, we encourage them to follow accessibility best practices to support all users.

Need Help Shopping?

We’re here to help! If you’re using a screen reader or assistive technology and having trouble browsing our website, don’t hesitate to contact us. Give us a call during business hours, and one of our friendly team members will help you find exactly what you’re looking for, from bikinis to accessories and more!

We’re here to make your experience as seamless as possible because we value every customer and want everyone to feel welcome at The Bikini Shoppe!!!